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# Privacy Policy
Last Updated: October 30, 2025
## 1. Introduction
AeonVox is committed to protecting your privacy. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you use
our website, software products, and services.
how we collect, use, disclose, and safeguard your information when you use
our website, software products, and services.
## 2. Information We Collect
Information You Provide:
• Account information (name, email, username, password)
• Payment information (via Stripe - we don't store credit cards)
• Contact information and communications
• Project information and requirements
Automatically Collected:
• Usage data (pages visited, features used, actions taken)
• Device information (IP address, browser type, OS)
• Log data (timestamps, error messages, system activities)
• Cookies and similar tracking technologies
• Account information (name, email, username, password)
• Payment information (via Stripe - we don't store credit cards)
• Contact information and communications
• Project information and requirements
Automatically Collected:
• Usage data (pages visited, features used, actions taken)
• Device information (IP address, browser type, OS)
• Log data (timestamps, error messages, system activities)
• Cookies and similar tracking technologies
## 3. How We Use Your Information
✓ Provide, maintain, and improve our Services
✓ Process transactions and fulfill orders
✓ Respond to inquiries and provide customer support
✓ Send service-related notices and updates
✓ Analytics and improvement of functionality
✓ Detect, prevent, and address security issues and fraud
✓ Comply with legal obligations
✓ Process transactions and fulfill orders
✓ Respond to inquiries and provide customer support
✓ Send service-related notices and updates
✓ Analytics and improvement of functionality
✓ Detect, prevent, and address security issues and fraud
✓ Comply with legal obligations
## 4. How We Share Your Information
We do NOT sell your personal information.
We may share information with:
• Stripe - Payment processing and fraud prevention
• Cloud hosting providers - Data storage and hosting
• Analytics services - Usage pattern analysis
• Email services - Transactional and marketing emails
• Legal authorities - When required by law
We may share information with:
• Stripe - Payment processing and fraud prevention
• Cloud hosting providers - Data storage and hosting
• Analytics services - Usage pattern analysis
• Email services - Transactional and marketing emails
• Legal authorities - When required by law
## 5. Data Security
✓ 256-bit SSL/TLS encryption for data transmission
✓ PCI DSS compliant payment processing (Stripe)
✓ Regular security audits and vulnerability assessments
✓ Access controls and authentication mechanisms
✓ Encrypted data storage
✓ Employee training on data protection
✓ PCI DSS compliant payment processing (Stripe)
✓ Regular security audits and vulnerability assessments
✓ Access controls and authentication mechanisms
✓ Encrypted data storage
✓ Employee training on data protection
## 6. Data Retention
Account Information: While account is active + reasonable period
Transaction Records: At least 7 years (accounting/legal compliance)
Usage Data: Typically 2 years for analytics
Support Communications: 3 years to maintain service quality
Transaction Records: At least 7 years (accounting/legal compliance)
Usage Data: Typically 2 years for analytics
Support Communications: 3 years to maintain service quality
## 7. Your Privacy Rights
• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy in machine-readable format
• Opt-Out: Opt out of marketing communications anytime
• Objection: Object to certain processing of your information
GDPR Rights (European Economic Area)
Additional rights under General Data Protection Regulation, including
right to lodge a complaint with a supervisory authority.
CCPA Rights (California Residents)
Rights under California Consumer Privacy Act including right to know,
right to delete, and right to opt-out of sale (we don't sell data).
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy in machine-readable format
• Opt-Out: Opt out of marketing communications anytime
• Objection: Object to certain processing of your information
GDPR Rights (European Economic Area)
Additional rights under General Data Protection Regulation, including
right to lodge a complaint with a supervisory authority.
CCPA Rights (California Residents)
Rights under California Consumer Privacy Act including right to know,
right to delete, and right to opt-out of sale (we don't sell data).
## 8. Cookies & Tracking
Essential Cookies: Required for Services to function
Performance Cookies: Help us understand visitor usage
Functional Cookies: Remember preferences and settings
Marketing Cookies: Track activity for relevant ads
You can control cookies through your browser settings.
Performance Cookies: Help us understand visitor usage
Functional Cookies: Remember preferences and settings
Marketing Cookies: Track activity for relevant ads
You can control cookies through your browser settings.
## 9. Children's Privacy
Our Services are not intended for children under 13 years of age.
We do not knowingly collect information from children under 13.
We do not knowingly collect information from children under 13.
## 10. International Data Transfers
Your information may be transferred to and processed in countries other
than your country of residence. We take appropriate safeguards to ensure
adequate protection, including standard contractual clauses.
than your country of residence. We take appropriate safeguards to ensure
adequate protection, including standard contractual clauses.
## 11. Contact Us
AeonVox - Privacy Officer
10684 N 6250 W
Highland, UT 84003
United States
Email: support [at] aeonvox.com
We will respond to your request within 30 days.
10684 N 6250 W
Highland, UT 84003
United States
Email: support [at] aeonvox.com
We will respond to your request within 30 days.
// This policy may be updated from time to time. Check back for changes.